Join Our Team
The Harry Hartog Bookseller is the heart and soul of our bookshops; the beautiful combination of their passions, expertise and individual quirks plays a tremendous role in making our shops unique and keeping our customers coming back for more.
Being a Harry Hartog Bookseller is much more than a retail job. When you join our team you join a community of people committed to spreading a love of the written word. You become part of a group of individuals driven in their belief that stories – both real and imagined – open the door to worlds you may never have visited, lives you may never have encountered, and experiences you may never have undergone.
With every book you put in a pair of hands, you are contributing to the development of informed, empathetic and perceptive individuals who, in turn, will go on to shape the world we live in.
What Harry Hartog Booksellers Are Made Of
(Or, What We Look For in a Bookseller)
Our booksellers are some of the best in the industry. We seek those who focus on providing an extraordinary customer experience. Our booksellers are friendly, professional and passionate. We inspire our teams to share their love of books with whoever is front of them or on the telephone line. Our booksellers are across the books we stock - both new and old -- and our exciting line of gifts and lifestyle products, ready to make suitable recommendations on both fronts.
We also encourage you to show your initiative when it comes to creating displays, planning and running special events and generating ideas for how to make your bookshop more unique and enticing.
Help us create the Harry Hartog adventure
Harry Hartog is an Australian, family-owned business with an expanding branch network across NSW, ACT, Queensland and South Australia.
Our goal is to create proud and welcoming establishments within our communities. We will strive to keep the passion and legacy of the physical book alive for years to come, and we sincerely hope you will join us in doing so.
Please see our current opportunities below.
We look forward to hearing from you!
For any enquiries please contact hr@harryhartog.com.au
Book Store Manager & Product Coordinator
Location: Harry Hartog Top Ryde, Ryde NSW
Role: Management - Store (Retail & Consumer Products) - Full time
Harry Hartog
Harry Hartog Independent Booksellers is proudly family-owned with six generations of bookselling experience. Today, the group has 20 physical stores, a growing online store and committed to our continued growth over the next 5 years. We infuse each store with its own distinct personality with an aim to enchant our customers with the experience of stepping into a world of adventure through books. No Harry Hartog Bookshop is the same as the others and our philosophy is that each person visiting our stores arrive as a customer, leave as a friend and return as family. We are proud to have developed a loyal following because of the whimsical environment we create.
We are seeking an enthusiastic, energetic Manager interested in all things books to manage our Top Ryde store. This is a new concept Harry Hartog store where you can bring your passion and experience to not only build an exceptional new team and progress your career in retail management but also play a key role in product performance and stock management.
As Store Manager you will manage all aspects of the day-to-day operations of the bookstore, including sales, team leadership and coaching.
As Product Coordinator, you will manage the inventory and stock control of hurts and remainder books across our group of 20 stores.
To succeed in this role, you will be motivated and passionate about providing a memorable service experience for every customer at our bookstore. You will develop and maintain a positive workplace culture consistent with the core values of the organisation.
The successful applicant should be available to start from early March 2025.
You will be required to work within a 7-day roster, including one day on weekends.
Harry Hartog Booksellers offers a competitive salary, a beautiful work environment, generous staff discounts, and the excitement of involvement in a growing and successful business.
Duties
- Manage all store operations and processes and allocate responsibilities to the team
- Lead and inspire a team of enthusiastic booksellers to achieve store targets, including staff selection, training, and rostering
- Ensure standards for store presentation, visual merchandising and customer service are maintained/met
- Motivate the team to meet sales targets
- Respond to customer queries and complaints
- Prepare and maintain a monthly roster
- Develop and implement a positive workplace culture consistent with the core values of the organisation
- Ensure all imported and local stock is received, unpacked, and scanned into inventory accurately and efficiently, following company procedures and best practices.
- Manage stock transfers across the company network, ensuring correct allocation of products based on sales trends and store requirements.
- Monitor sales data across the group to identify high-performing products and make informed decisions on stock ordering in consultation with Head Office.
- Maintain accurate records of stock movement, ensuring all inventory processes align with operational guidelines and reporting requirements.
- Liaise with store teams to ensure stock distribution supports sales performance, promotional activity, and seasonal demand.
- Collaborate with Head Office and Inventory Team to refine stock management systems and ensure best practices are consistently followed.
- Deliver accurate reporting of all paperwork and daily financial requirements
- Plan and oversee in in-store promotional events and displays
Selection Criteria
- Exceptional sales and customer service experience
- Knowledge of retail management practices
- Experience in stock management and product coordination
- Passion for books and reading
- Outstanding communication and interpersonal abilities
- Time management, problem solving and organisational skills
- Strong leadership skills, including the ability to develop and motivate a high functioning team to achieve results
- Experience with stock processing, including receiving, returns and ensuring accurate stock on hand
- Keen interest in books and publishing industry
- Demonstrated ‘can do’ attitude and a focus on achieving results and excellence
- Sound presentation and merchandising skills
Applications
Applicants should forward a cover letter outlining your retail and customer service experience along with an updated copy of your CV by clicking the ‘Apply’ button today!
For any questions or further information, please contact hr@harryhartog.com.au
Applications close 9am Monday 24 February 2025